- Customer Care
Complaint Data
Data for the month ending – December 2021.
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved | Total Pending | Pending complaints > 3months | Average Resolution time (in days) |
| 1 | Directly from | 0 | 1 | 1 | 0 | 0 | 5 days. |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | NA |
| 3 | Other Sources (If | NA | NA | NA | NA | NA | NA |
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| Grand Total | 0 | 1 | 1 | 0 | 0 | 5 Days. |
Trend of monthly disposal of complaints
| Sr. No. | Month | Carried previous month | Received | Resolved | Pending |
| 1 | April 2021 | 0 | 2 | 2 | 0 |
| 2 | May 2021 | 0 | 1 | 1 | 0 |
| 3 | June 2021 | 0 | 0 | 0 | 0 |
| 4 | July 2021 | 0 | 2 | 2 | 0 |
| 5 | August 2021 | 0 | 1 | 1 | 0 |
| 6 | September 2021 | 0 | 0 | 0 | 0 |
| 7 | October 2021 | 0 | 2 | 1 | 1 |
| 8 | November 2021 | 1 | 0 | 1 | 0 |
| 9 | December 2021 | 0 | 1 | 1 | 0 |
| 10 | January 2022 |
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| 11 | February 2022 |
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| 12 | March 2022 |
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Trend of annual disposal of complaints
| Sr. No. | Year | Carried previous year | Received | Resolved | Pending |
| 1 | 2018-19 | 0 | 10 | 10 | 0 |
| 2 | 2019-20 | 0 | 13 | 13 | 0 |
| 3 | 2020-21 | 0 | 6 | 6 | 0 |
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| Grand Total | 0 | 29 | 29 | 0 |