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Customer Care
Complaint Data
Data for the month ending – Nov 2022.
|
Sr. No. |
Received from |
Pending at the end of last month |
Received |
Resolved |
Total Pending |
Pending complaints > 3months |
Average Resolution time (in days) |
|
1 |
Directly from |
0 |
0 |
0 |
0 |
0 |
0 |
|
2 |
SEBI (SCORES) |
0 |
0 |
0 |
0 |
0 |
NA |
|
3 |
Other Sources (If |
NA |
NA |
NA |
NA |
NA |
NA |
|
|
Grand Total |
0 |
0 |
0 |
0 |
0 |
0 |
Trend of monthly disposal of complaints
|
Sr. No. |
Month |
Carried previous month |
Received |
Resolved |
Pending |
|
1 |
April 2022 |
0 | 2 | 1 | 1 |
|
2 |
May 2022 |
1 | 1 | 2 | 0 |
|
3 |
June 2022 |
0 | 0 | 0 | 0 |
|
4 |
July 2022 |
0 | 2 | 2 | 0 |
|
5 |
August 2022 |
0 | 3 | 2 | 1 |
|
6 |
September 2022 |
0 | 0 | 0 | 0 |
|
7 |
October 2022 |
0 | 0 | 0 | 0 |
|
8 |
November 2022 |
0 | 0 | 0 | 0 |
|
9 |
December 2022 |
||||
| 10 | January 2023 | ||||
|
11 |
February 2023 |
||||
|
12 |
March 2023 |
Trend of annual disposal of complaints
|
Sr. No. |
Year |
Carried previous year |
Received |
Resolved |
Pending |
|
1 |
2019-20 |
0 |
13 |
13 |
0 |
|
2 |
2020-21 |
0 |
6 |
6 |
0 |
|
3 |
2021-22 |
0 |
10 |
10 |
0 |
|
|
Grand Total |
0 |
29 |
29 |
0 |